Legal
Privacy Policy
Effective date: August 10, 2026
This Privacy Policy explains how Carter Operations Group LLC (“COG,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit this website, contact us, submit a consultation request, or work with us.
Information we collect
We may collect information you provide directly, including your name, job title, phone number, email address, company, industry, project details, correspondence, and billing or transaction records. Please do not submit protected health information, patient details, passwords, payment-card information, medical-record numbers, or confidential clinical data through this website.
We and our service providers may automatically collect limited technical information, such as IP address, browser and device type, pages viewed, referring page, and approximate location derived from an IP address. We may use cookies or similar technologies to operate, secure, understand, and improve the website.
How we use information
We may use personal information to:
- respond to inquiries and assess potential engagements;
- send a discovery-call link or other requested communications;
- provide, administer, and improve our services and website;
- manage client relationships, contracts, invoices, and payments;
- protect the security and integrity of our systems, prevent fraud, and enforce our agreements; and
- comply with applicable law and establish, exercise, or defend legal claims.
How we disclose information
We may disclose information to vendors that support website hosting, forms, email, scheduling, analytics, professional services, invoicing, and payment processing. These providers process information for the services they supply to us and are subject to their own terms and privacy practices. We may also disclose information when required by law, to protect rights or safety, in connection with a business transaction, or with your direction or consent. We do not sell personal information for money.
Payments and third-party services
Payment links are sent directly to clients, and payments are completed on a payment provider’s hosted pages. COG does not collect payment-card or bank-account details through this website. Links to third-party websites are provided for convenience; their privacy practices, not this policy, apply after you leave our website.
Data retention and security
We retain personal information for as long as reasonably necessary for the purposes described above, including to meet contractual, accounting, tax, and legal obligations. Retention periods vary based on the type of information and our relationship with you. We use reasonable administrative, technical, and physical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
Your privacy choices
You may ask to access, correct, or delete personal information you provided, or withdraw consent for future processing, by contacting us. We will consider requests in accordance with applicable law and may need to verify your identity. Withdrawing consent does not affect processing already performed and may limit our ability to respond or provide services. You can manage cookies through your browser settings.
Children’s privacy
This website and our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
United States processing
COG is based in the United States. If you access the website from another country, your information may be processed in the United States, where privacy laws may differ from those in your location.
Changes to this policy
We may update this policy as our services, website practices, or legal obligations change. We will post the revised policy here and update the effective date.
Contact us
For privacy questions or requests, contact Carter Operations Group LLC at info@carteroperationsgroup.com.
This policy describes our current privacy practices and is not a contract or a guarantee of absolute security.